We accept date changes and cancellations after booking. If you wish to change your room type, please make a new reservation.
Please contact us by phone by the day before your stay to change your reservation.
Cancellation fees may apply based on our cancellation policy. Refunds are available depending on the cancellation date.

If you booked through our official website, please proceed with changes or cancellations via this URL.

If you booked through a travel agency or an online booking site, please contact the company you booked with.

For guests who booked by phone or for other inquiries, please contact us here:
TEL: 0863-31-0555 (Hours: 10:00 AM – 7:00 PM)
EMAIL: [email protected]