Cancellation fees may apply based on our cancellation policy. Refunds are available depending on the date of cancellation.

If you booked through our official website, please proceed with changes or cancellations via this URL.

For guests who booked by phone or for other inquiries, please contact us here:
TEL: 0863-31-0555 (Hours: 10:00 AM – 7:00 PM)
EMAIL: [email protected]

If you booked through a travel agency or an online booking site, please contact the company you booked with.

【Cancellation Fees】
Cancellation fees will be charged as follows:
Same day: 100% of the room rate

Guests with babies are welcome to stay. You can set your child’s age on the availability search page, so please check.

We’re open as usual during the year-end and New Year holidays.

Day trips and day-use are not available.

Drinking water is provided in your room.
*Varies by room type.

We accept reservations up to 6 months in advance. For reservations beyond 6 months, please contact us. Please note that depending on the type of keirin race, the reservation method may change to lottery or first-come-first-served, and the reservation period and method may vary.

Details will be announced on our official website and social media.
【Instagram】
https://www.instagram.com/okcs_keirinhotel10/
【X】
https://twitter.com/okcs_hotel10
We share the latest news and useful information for your stay.

For phone reservations, we offer the same plans and rates available on our website.

For reservations or inquiries by phone:
TEL: 0863-31-0555 (Hours: 10:00 AM–7:00 PM)

We offer plans with meals included. The dinner menu included in the plan may change depending on the season.
Please contact us for details.

For more information, please see here.

Please use the Availability Search on our official website.

Pets are not permitted, except for service dogs.