FAQ

The nearest gas station, "ENEOS", is located approximately 10 minutes by car from Setouchi KEIRIN HOTEL 10.

We do not offer newspapers for sale.

Safety deposit boxes are available in all guest rooms.

We regret to inform you that our hotel does not have equipment available for sterilizing baby bottles.

We regret to inform you that high Japanese-style chairs (koza-isui) are not available.

Umbrellas are available for purchase at ¥1,100 each.

We do not offer Japanese-style or Japanese-Western hybrid rooms.

Concierge services are available 24 hours a day at the reception desk.

Yes, products can be ordered through our online shop:
https://shop.okcs.co.jp/collections/keirin_selection

Kindly note that there is no hair salon within the hotel.

The peak season for autumn foliage is typically from late October to mid-November. Near the hotel, Miyama Park—located about a 5-minute drive away—is a popular and picturesque spot to enjoy the autumn leaves. For more details, please visit the following website: https://www.okayama-kanko.jp/feature/Autumnleaves/top

There is no post office in the immediate vicinity of the hotel. The nearest post office is located approximately a 10-minute drive away.

Our peak season is from October to November.

The hotel is an 8-story building.

We kindly ask you to check the latest weather forecast.

Hinode Beach (日の出海岸) is located directly in front of the hotel.
*Please note that swimming is strictly prohibited here.
Additionally, Shibukawa Beach (渋川海岸) is located approximately 20 minutes away by car, where swimming is permitted.

Depending on the season and weather conditions, the sunrise may be visible from the hotel.

Yes, we can keep refrigerated items for you in small quantities.

Photography and video recording of the Midnight Races are strictly prohibited. At all other times, we kindly ask for your cooperation to ensure that photography does not disturb other guests.

An evacuation route map is provided in your guest room. Please use the emergency stairs to evacuate to the 1st floor. Please note that the assembly area may change depending on the situation, so kindly follow the instructions of our hotel staff.

We partner with Yamato Transport for courier services.

Reservations are accepted for groups of two or more guests. As availability depends on the instructor's schedule, please contact the hotel directly to inquire.

Should you fall ill prior to your visit, please contact us. If you feel unwell during your stay, kindly inform our staff.

Our hotel has staff members who speak Japanese and English.

We have maps created by local organizations in Tamano City available at the Reception Counter. Please feel free to ask our staff.

Many of our guests enjoy fishing along the seaside surrounding the hotel.

The official name of the hotel is "Setouchi KEIRIN HOTEL 10 by Onko Chishin".

Our fax number is +81-863-31-0556.

Setouchi KEIRIN HOTEL 10 is open and operating as usual during the Year-end and New Year holidays.

Please visit the following link for recruitment information:
https://www.wantedly.com/companies/www-okcs-co

Hinode Beach, located right in front of the hotel, offers a wonderful walking route along the coast.
Additionally, Mount Ojigatake is approximately a 20-minute drive away, featuring hiking trails suitable for families with children.

There is no curfew. Our reception staff is available 24 hours a day to welcome you.

If you are unable to reach us by phone, we apologize for the inconvenience and kindly ask that you try calling again later or contact us via the email address below.

TEL: +81-863-31-0555
(Hours: 10:00 - 19:00)
EMAIL: [email protected]

The nearest convenience store, Seven-Eleven, and supermarket, Marunaka, are both located near Uno Station, approximately a 15-minute walk or a 5-minute drive from the hotel.

Operating hours may change, or the hotel may temporarily close due to emergencies such as natural disasters or general social circumstances. Updated information will be announced on our official website. If your inquiry is urgent, please feel free to contact us by phone.

Please feel free to contact us by telephone or email.
TEL: +81-863-31-0555 (Reception hours: 10:00–19:00)
EMAIL: [email protected]

All guest rooms feature individually controlled air conditioning.
Heating, cooling, dehumidifying, and fan modes are available, and you may adjust the temperature settings to your preference.

Guests are welcome to open and close the guest room windows independently. Please note that all rooms are thoroughly ventilated prior to your check-in.

All of our guest rooms are equipped with beds. We do not provide futons or futon-laying services.

Room keys are provided according to the number of adult guests registered to the room. As we use key cards, kindly keep yours with you when going out. Should you be concerned about losing your key, our reception team will be pleased to hold it for you. Please note that a fee applies for card reissuance in the event of loss. Kindly return your key card to reception upon check-out.

It is not necessary to leave your room key with us when going out. However, if you are concerned about losing it, our reception desk will be delighted to keep it safe for you.

An accessible restroom is located in the 1st floor lobby.
In addition, we offer two limited guest rooms equipped with accessible restrooms.

As a general rule, guests are kindly requested to carry their own luggage to the room. Should you require any assistance, please do not hesitate to inform our staff.

We offer rental items such as smartphone chargers (iPhone, Type-C), board games, bottle openers, and more.
Please feel free to contact us for further details.

We do not have DVD or Blu-ray recorders/players available in our rooms.

We kindly inform you that bed guards are not available at our hotel.

Humidifiers are not equipped in the guest rooms, but they are available for loan at the reception. Please feel free to ask our staff.

We do not have connecting rooms available.

We do not have blankets available.

The beds can be pushed together. Please feel free to inform our staff if you wish to have them arranged this way.

For diaper changing, please feel free to use the accessible restroom located in the 1st floor lobby.

Trouser presses are available for loan at reception.

Should you happen to lose your room key, a replacement fee of JPY 1,500 per key will be charged.

We offer two types of pillows: soft pillows and low-rebound memory foam pillows.

Please note that only wireless LAN (Wi-Fi) is available.

We do not have Blu-ray players available.

All guest rooms feature an automatic locking system. Please be sure to bring your room key with you whenever you leave your room.

Yes, guests are welcome to enter and wear shoes inside the guest rooms.

Yes, facial cleansers are available in our guest rooms.

Tables are available in select room types.

Room-to-room calls via extension are possible; however, please note that some guest rooms are not equipped with telephones.

Please note that Bluetooth speakers are available only in select guest rooms.

We regret that baby equipment and amenities are not available.

Accompaniment by non-registered guests into guest rooms is considered an additional stay, and charges will apply based on the number of guests.
We kindly ask that you meet your visitors in the 1st floor lobby or restaurant.

Yes, the tap water in your room is safe and drinkable.

We sincerely apologize for any inconvenience. May we kindly ask for your room number so that we may assist you right away?

The hair dryers provided in our guest rooms are manufactured by SALONIA.

Yes, each guest room is equipped with its own private shower facility.

Please note that air purifiers are not provided in the guest rooms.

All guest rooms are equipped with toilets featuring a warm-water bidet seat.

Tableware is available for loan; please feel free to inquire at the restaurant. Additionally, disposable cutlery such as chopsticks, spoons, and forks are available at reception.

We do not have dedicated single rooms; however, our Compact Double Rooms are frequently used by guests traveling individually.

For guests traveling with family, we highly recommend our Semi Suite rooms.

Our guest rooms are equipped with soundproofing measures to ensure a comfortable stay.

Yes, body wash is available in all guest rooms.

The upper floors consist entirely of twin rooms, while the lower floors feature rooms with one semi-double bed, except for the corner rooms.

Guests may connect their own HDMI cables to the room television. Kindly set up and operate the connection yourself.

Balconies or terraces are available in select guest rooms.

Steam irons are available for loan at Reception. Kindly note that ironing boards are not provided.

All guest rooms are equipped with a toilet featuring a heated bidet seat.

We are unable to provide extra beds.

We do not provide snacks in the guest rooms.

External calls and international calls are not available from the room telephones.

If you experience trouble connecting to the Wi-Fi, please contact reception.

We are pleased to accept room preferences as requests. However, please kindly note that we may not be able to accommodate all requests depending on room availability on the day of your arrival.

We do not have female-only guest rooms or dedicated female floors.

While we do not have designated special rooms, Setouchi KEIRIN HOTEL 10 offers two suite rooms. Measuring 63 square meters, these rooms are tastefully decorated with original artwork and objects unique to KEIRIN HOTEL and are equipped with a bathtub.

Bed dimensions for each room category are as follows:
- Compact Double Room: W140 × L200 (cm)
- Twin Room: W110 × L200 (cm)
- Suite Room: W120 × L208 (cm)
For further information, please visit our official website: https://keirin.by-onko-chishin.com/rooms/

Additional towels are available upon request. Please feel free to inform our staff at the reception.

Kindly note that makeup remover is not provided among the in-room amenities.

Setouchi KEIRIN HOTEL 10 offers only two Suite rooms that can accommodate up to four guests.
All other room types have a maximum capacity of two guests.

Please note that guest rooms are not equipped with a freezer. Should you require items to be frozen, our front desk staff will be delighted to assist you and store them in our freezer.

Setouchi KEIRIN HOTEL 10 provides bath amenities from "Millennium Organics".

Bath towels and face towels are conveniently provided in your guest room.

We offer the following rental items: humidifiers, sewing kits, mobile phone charging cables/adapters, hair straighteners/curling irons, garment steamers, trouser presses, wheelchairs, and playing cards/UNO.
Please note that quantities for each item are limited.

The hotel premises are barrier-free with no steps. We offer a limited number of wheelchair-accessible guest rooms (Twin Rooms only). Please contact us in advance by email or telephone to consult with our staff.

Additionally, accessible public restrooms and wheelchair rentals are available.

We provide amenity sets that include a toothbrush and toothpaste.

Please visit our official website to view photographs of our guest rooms.

Our hotel offers only two Suite Rooms with a maximum capacity of four guests.
All other guest rooms have a capacity of up to two guests.

You are welcome to take home toothbrushes, razors, hairbrushes, and cotton swabs.

Televisions are available in all guest rooms, typically equipped with 32-inch screens.
*Specifications may vary depending on the room type.
Guests can enjoy terrestrial digital broadcasting, BS channels, and specialized Keirin racing channels.

We regret to inform you that baby cots are not available at our hotel.

Drip coffee bags are available in the guest rooms.
*Availability and contents may vary depending on the room type.

An electric kettle is provided in all guest rooms.

Bed sizes vary depending on the room type.
Double rooms feature one semi-double bed, and Twin rooms feature two single beds.

For more details, please visit:
https://keirin-hotel10.com/rooms/

The maximum occupancy varies depending on the room type.
Please visit the link below for further details.
https://keirin-hotel10.com/rooms/

Hair irons are available for rent at the reception desk.
Please kindly note that quantities are limited.

All guest rooms are equipped with a refrigerator.

We offer a variety of room types tailored to suit your needs.
For further details, please visit the following link:
https://keirin-hotel10.com/rooms/

Setouchi KEIRIN HOTEL 10 has a total of 149 guest rooms.

Guests can enjoy views of the velodrome track from rooms on the 2nd to 8th floors, with the exception of certain rooms located on the opposite side.
*Applicable rooms: 8 "No View Specified" Compact Double rooms on both the 4th and 5th floors (Rooms 421–428, 521–528).

Out of 149 rooms in total, 133 offer a velodrome view. Among these, rooms with a terrace also offer panoramic views of the Seto Inland Sea.

Hair dryers are provided in all guest rooms.

Free Wi-Fi is available throughout the hotel premises and inside the restaurant.
The password is displayed at the top of the information screen on your room's television.

[In-Room Amenities]
Shampoo, Conditioner, Body Wash, Face Wash

Toothbrush, Razor, Hairbrush, Cotton Swabs, Hairdryer

The entire hotel is non-smoking. Guests are kindly requested to smoke only in designated smoking areas.
Guests staying in Semi-Suite Rooms (limited to 2 rooms per day) may also smoke on their private room terrace.

Skincare products such as makeup remover and lotion are not provided in the guest rooms. Please kindly bring your own or use the amenities provided in the communal bath house.

We provide comfortable two-piece lounge wear (sleepwear) in one-size-fits-all.

[Room Amenities]
Bath towel / Face towel / Toothbrush / Razor / Hairbrush / Cotton swabs / Lounge wear
Bottled water / Original drip coffee bags
*Amenities may vary depending on the room type.

For private restaurant bookings, please contact us for details.
TEL: +81-863-33-0525

All seats in the restaurant are strictly non-smoking. Should you wish to smoke, kindly use the designated smoking booth located within the restaurant.

We offer vegetarian and vegan options for select menu items. Please feel free to contact us for details.

For dinner, please select dishes suitable for your diet from our à la carte menu.
For breakfast, as it is served in a semi-buffet style, kindly choose your preferred dishes.

We kindly inform you that crab is not available on our menu.

If you have any food allergies, please inform us in advance so that we may accommodate your request.
Please kindly note that requests made on the day of your visit may be difficult to accommodate. We ask for your understanding and advance notice.
*Please note that all dishes at our hotel restaurant are prepared in the same kitchen area, and we are unable to completely remove all allergens.

Beverages are not provided inside the room refrigerator.

We would be delighted to assist with anniversary celebrations for an additional fee. Please feel free to contact the hotel directly for details.

Yes, credit cards are accepted.

Yes, we offer accommodation plans that include dinner.
Additionally, dinner can be added on the day of your stay at the hotel, with an à la carte menu available for your enjoyment.

Yes, our restaurant is fully accessible for guests using wheelchairs.

Please note that guest rooms are not equipped with a minibar.
However, our two Semi-Suite rooms feature a wine cellar, and the beverages stored inside are available for a fee.

Please be advised that the use of open flames, gas stoves, hot plates, or heating appliances is strictly prohibited in all guest rooms.

To modify your restaurant reservation, please contact Setouchi KEIRIN HOTEL 10 or the cafe & restaurant FORQ directly.

As a general rule, table selection is not accepted in advance. While we will do our best to accommodate your requests, please understand that we may not be able to fulfill them depending on seat availability.

Yes, we offer plans that include breakfast.

We regret to inform you that Universal Studios Japan tickets are not available for purchase at our hotel.

Breakfast is served at cafe dining FORQ, located on the 2nd floor of the Annex.

Please note that Setouchi KEIRIN HOTEL 10 does not have a restaurant operating late into the night.

Please be advised that our restaurant does not offer private dining rooms.

Dinner is available from approximately JPY 2,000 per person.

None of our restaurants have age restrictions. All guests, including children, are warmly welcome.

We kindly inform you that breakfast (including breakfast vouchers) cannot be exchanged or refunded.

For any changes or cancellations regarding your restaurant reservation, please contact us by phone.
Depending on the timing of your cancellation, a cancellation fee may apply in accordance with our policy, or a refund may be issued.

TEL: +81-863-31-0555 (Hours: 10:00 - 19:00)
EMAIL: [email protected]

If your booking does not include breakfast, please make a reservation at the reception.

Breakfast for children of elementary school age and younger can be added for JPY 1,100 per child.

We do not offer a buffet service.

Soft-serve ice cream is available at restaurant FORQ. As it may not be served during certain seasons, please contact Setouchi KEIRIN HOTEL 10 directly for details.

We do not offer room service. However, guests are welcome to bring their own food and drinks to enjoy in their rooms.

Our staff at reception or in the restaurant will be pleased to warm up any baby food you bring with you. Please feel free to ask a member of staff.
*Please note that the restaurant does not offer a baby food menu.

For guests arriving with bicycles, bike racks are available in front of the hotel entrance for your convenience.

We kindly inform you that our hotel does not feature a buffet-style restaurant.

We kindly inform you that welcome drinks are not provided.

Alcoholic beverages are served during lunch and dinner at Cafe & Restaurant FORQ, with the exception of breakfast hours. We also offer local craft beer and regional Japanese sake.

Alcoholic beverages (350ml cans of beer, lemon sour, and highball) are available for purchase at the reception desk.

Children's chairs are available in the restaurant. Please feel free to ask our restaurant staff. Target age: 5 months to 3 years old.

In addition to cash and credit cards, the restaurant accepts QR code payments such as PayPay, as well as electronic money including IC cards for transportation.

We regret to inform you that room service is not available.

Breakfast: 6:30 - 9:30 (Hotel guests only)
Lunch: 11:30 - 15:00 (Last Order 14:30)
Dinner: 17:30 - 21:30 (Last Order 21:00)

We regret to inform you that gift certificates and vouchers cannot be accepted for payment at the restaurant.

Yes, we offer an all-you-can-drink plan. It is available for JPY 3,000 per person for 90 minutes, including draft beer.
*Please note that prices are subject to change due to various circumstances.

Guests staying at our hotel may add breakfast on the day of their stay. Kindly note that we do not accept non-staying visitors for breakfast only.

We kindly ask that guests refrain from bringing outside food and beverages into the restaurant.
However, you are welcome to bring outside food and beverages into your room to enjoy.

Please note that we do not have a bar inside the hotel.

Our restaurant operates under normal business hours throughout the New Year period.

Yes, you are welcome to use our restaurant for dinner by requesting it on the day of your stay.
However, if you wish to order the set meal menu included in our dinner & breakfast plan, we kindly ask that you change your booking plan or contact the hotel in advance.

Around Uno Station, options include the Japanese eatery "Oitoma," the Italian restaurant "VOGA," and the charcoal-grilled yakitori restaurant "HABAKI."
All are located approximately a 10-minute drive from the hotel and are suitable for various occasions.

[Breakfast]
We do not offer a specific fixed kids' menu. Please select options from our breakfast buffet that your child can enjoy.
Price: 1,100 JPY (tax included) for elementary school children and younger.
*Children of junior high school age and older will be charged at the adult rate.

[Dinner]
We offer a Kids' Plate for children in lower elementary school grades and younger. Alternatively, a la carte items are also available, so please feel free to order according to your preference.
Kids' Plate price: 1,100 JPY (tax included)

Please visit our official website for details.

We offer homemade sweets freshly prepared in-house.

Hours: 11:30–15:00 (L.O. 14:30)
Location: Hotel Restaurant

Dinner is served from 17:30 to 21:30 (L.O. 21:00).

Yes, lunch reservations are available.
Please contact the hotel (+81-863-31-0555) or Cafe & Restaurant FORQ (+81-863-33-0525).
Please kindly note that we are unable to accept specific seating requests.

Breakfast is served buffet-style, featuring a combination of American and Continental cuisines. The daily menu features items such as French toast, rice with raw egg (Tamago Kake Gohan), and homemade side dishes.

Beverages are not included with meals.
We offer local craft beer from Okayama Prefecture, sours made with original syrups, as well as non-alcoholic drinks prepared with signature syrups.

Yes, meals can be added to your reservation.
*Please note that menu items may vary depending on the season. For details, please contact us by phone or email.

If you have booked a room-only plan and wish to add meals, you may do so upon check-in on the day of arrival.
Breakfast is served exclusively for staying guests.
Dinner is available to all guests.

Hours & Rates:
Breakfast: 6:30–9:30 | Adults: ¥2,500 / Children: ¥1,250
Dinner: 17:30–21:30 (L.O. 21:00)
*Opening hours may vary depending on the season and hotel occupancy.
*Menu contents may change depending on the season and ingredient availability.

Yes, takeout options are available, including daily curry, savory pastries, french fries, and more. Please visit the restaurant during lunch or dinner operating hours.
If you wish to take home leftover food from your breakfast or dinner, please consult our restaurant staff.

We offer Ebimeshi Omelet Rice—a creative arrangement of Okayama's specialty Ebimeshi—as well as pasta, curry, and set menus. Hours: 11:30– (L.O. 15:00) / Open daily. For details, please visit: https://keirin-hotel10.com/restaurant-forq/

Breakfast is served from 6:30 to 9:30. You are welcome to visit at any time during operating hours.

Located inside the Tamano Velodrome overlooking the stadium, our restaurant offers genre-defying creative cuisine featuring local ingredients from Okayama and Setouchi. For details, please visit: https://keirin.by-onko-chishin.com/restaurant-forq/

Yes, dinner reservations are available. If you wish to reserve a time, please contact Setouchi KEIRIN HOTEL 10 (+81 863-31-0555) or Cafe & Restaurant FORQ (+81 863-33-0525).

For details regarding our restaurant menu, please visit: https://keirin.by-onko-chishin.com/restaurant-forq/

We serve a Setouchi Morning Breakfast featuring local ingredients.
Guests can choose main dishes such as French toast, tamago kake gohan (rice with raw egg), or sea bream rice, accompanied by side dishes, soups, and beverages served in a semi-buffet style.
*Menu items may vary depending on the season.

Hours: 6:30–9:30
Price: Adults: ¥2,500 / Children: ¥1,250
*Exclusive to staying guests.
*Opening hours may vary depending on the season and hotel occupancy.

Please visit the following link for details:
https://keirin-hotel10.com/restaurant-forq/

Yes, guests not staying at the hotel are also very welcome to visit our restaurant. Please note that breakfast is reserved exclusively for staying guests, whereas lunch and dinner are open to all visitors. No reservation is required. Hours: Lunch: Mon–Fri 11:30–15:00 (L.O. 14:30), Sat, Sun & Holidays 11:00–16:00 (L.O. 15:30); Dinner: 17:30–21:30 (L.O. 21:00).

We serve a Setouchi Morning Breakfast featuring local ingredients.
Guests can choose main dishes such as French toast, tamago kake gohan (rice with raw egg), or sea bream rice, accompanied by side dishes, soups, and beverages served in a semi-buffet style.
*Menu items may vary depending on the season.

Hours: 6:30–9:30
Price: Adults: ¥2,500 / Children: ¥1,250
*Exclusive to staying guests.
*Opening hours may vary depending on the season and hotel occupancy.

Please visit the following link for details:
https://keirin-hotel10.com/restaurant-forq/

For restaurant reservations, please contact the hotel (+81-863-31-0555) or Cafe & Restaurant FORQ (+81-863-33-0525).

Please note that specific seat requests cannot be accommodated in advance.

We offer a variety of options ranging from à la carte items to casual bistro set menus.
*Menu offerings may vary by season.

Our menu features grilled dishes utilizing fresh vegetables, meat, and fish from Okayama Prefecture, along with appetizers, light snacks, and rich main courses.
In addition, we feature pub-style offerings perfect for pairing with drinks—from casual bites to satisfying mains. Enjoy your toast with our craft beers or refreshing lemon sours.

Hours:
17:30–21:30 (L.O. 21:00)

For details, please visit:
https://keirin-hotel10.com/restaurant-forq/

We accept requests to modify dates or cancel existing reservations. Should you wish to change your room type, we kindly ask that you make a new reservation.
Please contact us by phone by the day prior to your arrival if you wish to modify your reservation.
Cancellation fees may apply depending on our policy, and refunds will be processed accordingly based on the date of cancellation.

If you reserved through our official website, please modify or cancel your booking via the official reservation system.

For bookings made through travel agencies or third-party websites, please contact your original booking provider directly.

For guests who booked by phone or have further inquiries, please contact us below:
TEL: +81-863-31-0555 (Reception hours: 10:00 - 19:00)
EMAIL: [email protected]

We are happy to assist with reservations for activities affiliated with Setouchi KEIRIN HOTEL 10.
For further details, please visit the following page:
https://keirin-hotel10.com/acvtivities/

Yes, changes to the number of guests can be requested at any time. Please note that changing the number of guests may incur cancellation fees in accordance with our cancellation policy, or additional charges if extra guests are added.

There is no restriction on the maximum number of rooms that can be reserved.

Consecutive stays are welcome as long as guest rooms are available.
Please click here for details.

Hand sanitizers are provided at the entrance of the restaurant.

Minors are welcome to stay at our hotel. However, if all guests are minors (under 18 years old), a parental consent form is required.
Please submit the consent form upon check-in on the day of arrival.

One form is required per minor guest.
Please refer to this link for the form: https://drive.google.com/file/d/18vwxV0cRKsrboolh_euCyPeQLmdLeEyG/view?usp=drive_link

Depending on how your reservation was made, changes or cancellations via phone may not be accepted.

If you reserved through our official website and have not received a confirmation email, it may be due to your email settings or an incorrectly entered email address. If you do not receive the confirmation email within two days of booking, please kindly contact us.
TEL: +81-863-31-0555 (Hours: 10:00–19:00)

As a rule, we do not accept advance reservations for rental equipment.

Kindly note that we do not have specific child-friendly rooms.

In accordance with the Public Bath House Law Ordinance of Okayama Prefecture, children up to 7 years of age may use the bath of the opposite gender. We kindly ask that children aged 8 and older use the bath corresponding to their own gender.

Please note that only accommodation vouchers issued directly by Setouchi KEIRIN HOTEL 10 and official Hometown Tax Payment gift certificates are accepted.

We are happy to assist you with dining inquiries and consultations; however, please kindly note that we do not have private dining rooms.

Reservations are not required. However, as available dates for day-use bathing are limited, please contact the hotel in advance to confirm the schedule.

May we ask what specific inquiry or request you submitted? Please feel free to let us know details so we may assist you.

If the staying guest differs from the person who placed the reservation, we kindly ask to be informed of the staying guest's details in advance. Please note that in certain circumstances, we may not be able to accommodate the stay.

Please feel free to contact the hotel directly for further information.

Yes, room-only stays are available.

Yes, we issue certificates of stay. Kindly request one at check-in, and we will present it to you upon check-out.

As a general rule, we do not accept post-stay payment by bank transfer.

We do not accept waiting list requests for cancellations.

Changes are possible subject to room availability. Upgrade charges depend on the occupancy rate on the day of your stay, so please contact the hotel directly for further information.

The room wear provided at our hotel is available in one free size only. We kindly ask for your understanding that alternative sizes cannot be provided.

We accept requests to change reservation dates or cancel bookings. If you wish to change your room type, please cancel your existing reservation and make a new booking.
Please note that date changes must be made by phone at least one day prior to your scheduled stay.
Cancellations may incur a cancellation fee in accordance with our policy. Refunds are processed based on the date of cancellation.

If you made your reservation through our official website, please proceed with changes or cancellations via the designated link on our website.

For reservations made by phone or for general inquiries, please contact:
TEL: +81-863-31-0555 (Operating Hours: 10:00 - 19:00)
EMAIL: [email protected]

If you booked through a third-party travel agency or website, please contact your booking service provider directly.

[Cancellation Policy]
Cancellation fees are charged as follows:
Same-day cancellation: 100% of the accommodation fee

At our adjacent Café & Restaurant FORQ, we offer banquet plans customized to your budget. We welcome reservations at any time; please ensure to book at least 3 days prior to your event.
For inquiries and details, please contact:
TEL: +81-863-33-0525
EMAIL: [email protected]

We regret to inform you that we do not have a kids' play room on the premises.

We do not offer accommodation or restaurant gift certificates for purchase.

We accept same-day reservations until 22:00. *Please note that this may vary depending on the plan. Inquiries regarding same-day room availability and reservations are welcome. Please contact us by phone or email. TEL: +81-863-31-0555 (Hours: 10:00–19:00) EMAIL: [email protected]

For guests staying multiple consecutive nights, towels are replaced daily. Bed sheets are changed once every three days.

Yes, single guests are welcome to stay in all of our room types.
Please click here for further details.

For corporate or group reservations, please contact us by telephone or email.

[Inquiries]
TEL: +81-863-31-0555 (10:00 - 19:00)
EMAIL: [email protected]

Toothbrushes for children are available.
Please note that we do not offer other baby amenities. We kindly recommend bringing any necessary items for young children.

Please note that the public bath facility does not have equipment or amenities for infants and small children. Children who are not yet fully diaper-trained are kindly requested to refrain from using the public bath.

Cancellation fees may be charged according to our cancellation policy. Refunds may be processed depending on the date of cancellation.

If you made a reservation through our official website, please process changes or cancellations via the reservation management link.

For guests who booked by phone or have inquiries, please contact:
TEL: +81-863-31-0555 (Hours: 10:00–19:00)
EMAIL: [email protected]

If you booked via a travel agency or another website, please contact your booking provider directly.

[Cancellation Fees]
Cancellation fees are charged as follows:
On the day of arrival: 100% of the room rate

Guests traveling with infants are most welcome to stay with us. Please specify your child's age on the room search page when making a booking.

We kindly inform you that day-use or day-trip plans are not available.

Drinking water is provided in all guest rooms.
*Please note that the provision may vary depending on the room type.

We generally accept room reservations up to 6 months in advance. For bookings beyond 6 months, please feel free to contact us directly. Kindly note that depending on the type of Keirin race, reservation periods, booking methods, and allocation (lottery or first-come, first-served) may vary.

Details will be announced on our official website and social media channels.
[Instagram]
https://www.instagram.com/okcs_keirinhotel10/
[X]
https://twitter.com/okcs_hotel10
We share the latest updates and helpful information for your stay.

Our nightwear is available in one size only, and unfortunately, we do not have children's sizes available.

For telephone reservations, we will provide guidance based on the plans and rates available on our official website.

For telephone reservations and inquiries:
TEL: +81-863-31-0555 (Hours: 10:00 - 19:00)

We offer plans that include meals. Dinner menu items included in the plan are subject to change depending on the season.
Please contact us for further details.

Please click here for details.

Please use the room availability search on our official website to make a reservation.

We kindly inform you that pets are not permitted on the premises, with the exception of service dogs.

If you made your reservation through our official website, please verify your booking details via this URL.

If you made a reservation by phone, please contact the hotel directly:
TEL: +81-863-31-0555 (Hours: 10:00–19:00)
EMAIL: [email protected]

For reservations made through travel agencies or third-party websites, please contact your booking provider directly.

Cancellation fees may apply in accordance with our cancellation policy. Refunds will be processed depending on the date of cancellation.

If you booked via our official website, please modify or cancel your reservation via this URL.

For bookings made by phone or for inquiries, please contact us at:
TEL: +81-863-31-0555 (Hours: 10:00–19:00)
EMAIL: [email protected]

For reservations made through travel agencies or third-party websites, please contact your booking provider directly.

[Cancellation Policy]
Cancellation fees will be charged as follows:
Same-day cancellation: 100% of the accommodation fee

You may check our room availability on our booking page.

Children are welcome to share a bed with adults, though fees may apply depending on their age. For details, please contact Setouchi KEIRIN HOTEL 10 (TEL: +81-863-31-0555).

Yes, accompanying guests may check in first. Kindly inform us of the reservation holder's name upon check-in.

Guests of foreign nationality may be requested to present their passport or residence card. Additionally, guests booking plans that include transportation are kindly asked to bring their voucher.

Kindly note that self-check-in services are not available at our hotel.

Staying guests are welcome to use the lounge free of charge from 10:00 to 17:00, both before check-in and after check-out. Please note that while the lounge is complimentary for staying guests, non-staying visitors may also access the lounge for an additional fee.

**Early Check-in**
Early check-in is available at JPY 1,100 per hour. Prior request is required.

We kindly inform you that the public bath cannot be used before check-in or after check-out. Operating hours: 15:00 - 24:00, 5:00 - 9:00.

There are no time restrictions for using the parking lot. Please note that parking spaces cannot be reserved in advance and are allocated on a first-come, first-served basis.

The main entrance of Setouchi KEIRIN HOTEL 10 remains open 24 hours a day. You are welcome to take your room key with you when going out, or if you prefer, our Front Desk staff will be pleased to hold it for you.

If you wish to check out late at night or early in the morning, kindly inform our staff in advance, such as during check-in.

Yes, pre-check-in is available. However, please note that we will require your signature on an agreement form regarding the velodrome regulations upon arrival, which may take a few moments of your time during check-in.

We offer both Express Check-out and Flex Check-out options for your convenience.

[Express Check-out]
By completing your credit card settlement at the front desk in advance, you can easily check out simply by returning your key card to the front desk upon departure.

[Flex Check-out]
This system allows you to settle your bill during less busy hours on your departure date while continuing to enjoy your room until the designated check-out time.

**Early Check-in**
Available at ¥1,100 per hour. Prior request is required.

**Late Check-in**
Standard check-in is available until 22:00. If you expect to arrive after 22:00, please contact us in advance.

**Late Check-out**
Available upon request. Please inform us in advance. An additional fee of ¥2,200 per hour will apply.

[Regarding Extended Stay]
If you wish to extend your stay, please contact reception in advance regarding availability and rates.

[Regarding Late Check-out]
Late check-out is available upon request. Please inform us in advance if you wish to use this service. An additional charge of ¥2,200 per hour will apply.

[Regarding Extended Stay]
If you wish to extend your stay, please contact reception in advance regarding availability and rates.

Our reception is located in the 1st-floor lobby and is available 24 hours a day.

Guests are welcome to use the parking lot both before check-in and after check-out.
*Please kindly note that parking before check-in is subject to space availability on the day and cannot be reserved in advance.

Yes, we are pleased to store your luggage at the reception desk before check-in and after check-out.

We kindly ask that you keep all valuables with you during your stay.

Our regular check-in time is until 22:00. If you expect to arrive after 22:00, kindly contact us in advance.

Our spacious public bath offers an open atmosphere with views of the Keirin track outside the window. Equipped with a dry sauna and a cold plunge pool, it is an ideal place to soothe your travel fatigue.

*Please note that the public bath and sauna facilities are unavailable on race days as well as days before and after races. During these periods, kindly use the shower booth in your guest room.
*Please bring towels from your guest room.

Operating Hours: 15:00–0:00 Midnight, 5:00–9:00

Check-in is from 15:00, and check-out is until 11:00.
*Please note that these times may vary depending on your accommodation plan.

In compliance with the Pharmaceutical Affairs Law, we are unable to provide over-the-counter medications.
We kindly ask that you prepare any required medication prior to your trip, or purchase them at a nearby hospital or pharmacy.
We do provide basic first-aid supplies such as bandages and antiseptic solution.
Should you feel unwell during your stay, please do not hesitate to consult our staff.

The nearest pharmacy, "SEIMS," is located approximately 5 minutes away by car.

[Regarding Handheld Fireworks] Handheld fireworks are permitted only in designated areas specified by the hotel. However, fireworks that leave behind scattered debris (such as bottle rockets) or produce loud noises are strictly prohibited.

The cherry blossoms are usually in full bloom from late March to early April. Miyama Park, located about a 5-minute drive from the hotel, is a highly popular spot offering beautiful views.
For details, please visit:
https://www.okayama-kanko.jp/sakura

We offer catering services. We can also prepare special bento boxes and other options, so please feel free to contact us. Tel: +81-863-33-0525

Please note that postage stamps are not sold within the hotel. Kindly purchase them at a nearby convenience store.

Please note that there is no florist shop within the hotel.

Sanitary products are not available for purchase, but we provide them complimentary at the reception desk. Please feel free to ask our staff.

Wheelchairs are available for loan at the reception desk.
*Please note that quantities are limited.

We do not offer a wake-up call service. We kindly ask for your understanding.

We do not offer stroller rental services at our hotel.

We do not offer fax transmission or reception services.

We regret to inform you that we do not offer laptop rentals.

Please kindly request one at the reception desk.

Nail clippers are available for loan at the reception counter.

Diaper pails are available upon request. As supplies are limited, please kindly request one at reception upon arrival or in advance.

Guests are welcome to wear our room wear anywhere inside the hotel premises. However, we kindly ask that you refrain from wearing it outside the hotel.

Rather than disposable slippers, dedicated sandals are provided in each guest room for your comfort.

There is no specific dress code for our restaurant.

We sincerely apologize, but we do not offer toaster rentals.

We kindly inform you that we do not offer garment laundry or dry cleaning services.

Yes, we offer Yamato Transport packing boxes for purchase.

If you wish to order food delivery from external restaurants, please consult with us in advance.

Please kindly note that we do not offer tableware rental services as a general rule.

Please note that the public bath is not equipped with facilities for babies or small children. Children who are not yet toilet trained are kindly requested to refrain from using the public bath.

Our hotel restaurant can prepare an anniversary plate for your celebration.
For further details regarding menu options and charges, please feel free to contact Setouchi KEIRIN HOTEL 10 directly.

The room wear and slippers provided in your room may be worn throughout all areas of the hotel, including the restaurant.

Sandals suitable for use within the hotel are provided in each room.

For inquiries regarding lost items, please contact us by phone, email, or via the chat feature indicated below. Lost items are kept for up to three months. Upon request, we can send items to you via cash-on-delivery shipping.
TEL: +81-863-31-0555 (Hours: 10:00 - 19:00)
EMAIL: [email protected]

Kindly note that we do not offer color yukata rental services.

To help celebrate special anniversaries, we offer anniversary plates starting from 1,200 JPY per plate.
We can serve the plate with your personalized message.
For any other inquiries or requests regarding celebrations, please contact us by phone or email.
*Please consult with us at least one day in advance.

TEL: +81-863-31-0555 (Hours: 10:00 - 19:00)
EMAIL: [email protected]

[Sending luggage from the hotel]
Luggage can be shipped either pay-on-delivery or prepaid. Please inquire at the 1st floor reception for assistance.

If you wish to send your luggage prior to your stay, please contact Setouchi KEIRIN HOTEL 10 in advance.

Rental bicycles are available. (Please note that bicycles for children and helmets are not provided.)
Please apply at the reception counter. *Kindly note that advance reservations prior to your stay are not accepted. Thank you for your understanding.
Rates: JPY 1,100 per hour / JPY 3,300 per day (per bicycle)

Famous events in Tamano City, Okayama Prefecture, include the Tamano Minato Festival, the Tamano Festival Dance & Fireworks Display, and the Miyama Cherry Blossom Festival.
Please check here for local event details.

★ Watching Keirin Races ★
We have dedicated viewing floors where you can enjoy the track up close, offering an extraordinary spectating experience on race days.
・Latest Updates Page
・Important Notes for Midnight Keirin Viewing
・Schedule and Race Details: https://www.tamano-keirin.jp/

We do not have coin lockers on the premises. However, our reception team would be delighted to store luggage for hotel guests, so please feel free to ask at the front desk.

Please note that there is no arcade or game area within the hotel.

Towels are not provided in the public baths. Kindly bring the towels provided in your guest room.

We do not have a dedicated changing room. We kindly ask guests to use the shared restrooms located in the 1st floor lobby.

Kindly note that we do not have mahjong rooms or offer mahjong set rental services.

Please note that the public baths at Setouchi KEIRIN HOTEL 10 are not hot spring (onsen) baths.

Pregnant guests are welcome to use the public bath. If you have any concerns regarding your health, we kindly recommend consulting your attending physician prior to bathing.

We do not offer mixed-gender bathing facilities.

We do not offer bedrock bath (ganbanyoku) facilities.

We do not have private or family bath facilities available.

The hotel wear and slippers provided in your guest room may be worn throughout all areas of the hotel.

Yes, cold plunge pools are available in both the men's and women's communal baths on the 2nd floor.
Hours: 15:00 – 00:00 / 05:00 – 09:00

*Please note that the cold plunge pool is available on select dates only.
For further details, please visit:
https://keirin-hotel10.com/facility/

We do not have childcare facilities on-site, nor do we arrange babysitting services.

Wearing swimwear, bathing suits, or wrapping towels around oneself while in the baths is strictly prohibited.

The temperature of the public bath is adjusted to approximately 40–42°C. The sauna temperature is set to approximately 90°C.

Complimentary lockable lockers are available in the changing room of the public bath.

Please note that our hotel does not have an onsite golf course.
Furthermore, we do not have partnerships with any nearby golf driving ranges.

Please refer to this page for details regarding our hotel facilities.

The baths in our guest rooms are not hot spring water.

Laundry detergent is available for purchase at the reception desk.

Kindly note that smoking, including the use of electronic cigarettes and heated tobacco products, is strictly prohibited in all guest rooms.

An ATM is available inside the nearest 7-Eleven convenience store.

The nearest 7-Eleven is located near Uno Station, approximately a 15-minute walk or a 5-minute drive from the hotel.

The hotel is equipped with elevators.

Kindly note that we do not have a relaxation corner or esthetic salon on the premises.

Please visit our official website to view photos of our bath facilities.

Limited to two rooms per day, our Semi-Suite rooms feature a semi-open-air bath. From the bathroom, you can enjoy views of the velodrome track and the sea.

Table tennis is available at Cafe & Restaurant FORQ. However, please note that access may be restricted depending on daily operations.

Kindly note that there are no karaoke facilities within the hotel.

Kindly note that the communal bath at Setouchi KEIRIN HOTEL 10 does not utilize natural hot spring water.

There are no open-air baths in the communal bath area.
We also offer guest rooms equipped with semi-open-air baths, so we hope you will consider them.

*Please note that the communal bath is unavailable during race event days and preparation periods.

Please note that Setouchi KEIRIN HOTEL 10 does not have golf facilities on-site, nor do we partner with nearby driving ranges.

We kindly inform you that we do not provide bathing garments or bathing wear.

Please note that there are no massage chairs in the communal bath area.

Diaper changing tables are available inside the public restrooms in the 1st floor lobby.

Yes, Tamano-yu is located near Uno Station.

Yes, restrooms are available in the 1st floor lobby.

The hotel restaurant and shop area are available for your use even prior to check-in.

We do not have a swimming pool on the premises.

Setouchi KEIRIN HOTEL 10 by Onko Chishin had its soft opening on March 11, 2022, followed by its grand opening on March 26, 2022.

It is located within the hotel. As it is primarily a dedicated facility for athletes, please contact Setouchi KEIRIN HOTEL 10 directly for dates when it is available for general guests.

We apologize, but we do not have a floor map available.

Day use is available depending on the Keirin race schedule. Please contact Setouchi KEIRIN HOTEL 10 directly for available dates.

A total of 4 rooms—our 2 Suite rooms and 2 Accessible Superior Twin rooms—are equipped with bathtubs. The remaining 145 rooms feature shower booths only.

We sincerely regret to inform you that guests with tattoos are kindly asked to refrain from using the communal bath facilities. If you wish to use the bath, we respectfully request that you completely cover your tattoos with skin-tone waterproof sealing tapes before entering.

Kindly note that in-room massage services are not available.

You can reach the Front Desk by dialing extension 9.

There is no additional bath fee for staying guests.

The amenities provided in the public bath are as follows:
Makeup remover / Facial cleanser / Hair dryer / Shampoo / Conditioner / Body wash

The front desk is located in the lobby on the 1st floor of the hotel.

Please note that we do not have a fitness gym on the premises.

We highly recommend our hotel's original room wear.
It is available for purchase at the shop section in the 1st-floor lobby.

We do not have an ice machine on the premises. An ice bucket (approx. 500g) is available for purchase at reception for ¥330.

We do not have dedicated meeting rooms or banquet halls.
Banquets and private gatherings can be hosted at our adjacent Café&Restaurant FORQ. We offer a variety of special banquet plans tailored to your needs.
In addition to our standard plans, we would be delighted to customize options according to your budget. Please feel free to contact us.

[Reservations & Inquiries]
Please make your reservation at least 3 days in advance. Depending on availability, we may not be able to accommodate your request, so early inquiries are recommended.
TEL: +81-863-33-0525
EMAIL: [email protected]

[Cancellation Policy]
For banquet cancellations, cancellation fees will apply starting 3 days prior to the event date as per our terms:
3 days prior to event: 50%
On the day: 100%

There is a laundry room located inside the hotel, which is available to staying guests except on official Keirin race days.
(Operating schedule corresponds with the large and small public baths.)
For details, please check our official website.
https://keirin.by-onko-chishin.com/facility/

Vending machines are located in the 1st floor lobby, inside the public bath area on the 2nd floor, and on the 4th and 5th floors.
Additionally, alcoholic beverages (canned beer, canned chu-hi, and canned highballs) are available for purchase at the 1st floor reception desk.

The lounge is open complimentary for staying guests from 10:00 to 17:00. Non-staying visitors may also use the lounge for JPY 1,000 per person (tax included).

Vending machines are available on-site offering light snacks such as bread, snacks, and instant noodles. Near the hotel, approximately a 10-minute drive away, is Tamano Shopping Mall Merca, which features a supermarket, clothing stores for adults and children, and a 100-yen shop.

Please use the designated smoking areas located in front of the entrance, the 3rd-floor smoking booth, or the smoking booth inside the restaurant. Please kindly note that the 3rd-floor smoking booth is closed during Keirin race days as well as immediately before and after the races.

Day-use of the bath facility is available exclusively on non-keirin race days.

For details, please refer to the URL below:
https://keirin.by-onko-chishin.com/2025/11/18/8148/

There are no communal microwaves. Should you wish to heat food, please feel free to ask at the reception desk.

Yes, we offer dry saunas, which are available in both the men's and women's bath areas on the 2nd floor.
Hours: 15:00–24:00, 5:00–9:00

*Please note that sauna operational days are limited.
For details, please visit:
https://keirin-hotel10.com/facility/

We have a laundry room on site. However, please kindly note that the facility may not be available on certain days depending on the Keirin race schedule. Detergent is available for purchase at the reception.

Location: Inside the public bath area (Free of charge)
Detergent: Laundry detergent pods are sold at the reception for JPY 110 per piece.
Hours: Available 24 hours
Unavailable days: On race days as well as days before and after the races.
*The laundry room is available on all other days.

During race periods and adjacent days when our laundry facilities are unavailable, please feel free to use the coin-operated laundromat near Uno Station.

We offer both a large public bath and a small public bath. The large bath area includes a sauna and a cold plunge pool.
It is an open bath offering views of the velodrome track through the windows. Please note that there are no outdoor baths.
Opening Hours: 15:00–24:00 / 5:00–9:00

*Please note that the public baths and sauna are closed during race days and adjacent dates. Kindly use the shower booth in your guest room during these periods.
*Please bring towels from your room.

For more details, please visit:
https://keirin-hotel10.com/facility/

For guests staying 3 nights or more who choose to pay on-site, we kindly request payment for the stay at check-in as a deposit.

We accept most major credit cards, including VISA, MasterCard, Diners Club, AMEX, and JCB.

If you are unable to stay with us due to natural disasters or cancellations and delays of public transportation, we will accept the cancellation of your reservation or a change of dates. In such cases, the standard cancellation fee will be waived.

Currently, Tamano City in Okayama Prefecture does not impose an accommodation tax.

Room rates vary depending on the number of guests staying.

We can issue separate receipts for payments made directly at the hotel or for reservations made through our official website. Please kindly inform our front desk staff upon check-in.

Receipts may be reissued depending on the circumstances. Please consult with us.

As the communal bath at Setouchi KEIRIN HOTEL 10 is not a natural hot spring, no hot spring tax is required.

Disposable chopsticks are available at the Reception Counter.

We do not offer VOD or pay TV services.

Gift certificates issued by travel agencies can only be used for payments made directly through the respective agency. Kindly note that they cannot be accepted for direct payments at Setouchi KEIRIN HOTEL 10.

We do not offer foreign currency exchange services. If you require Japanese Yen, please use the ATM at the nearest Seven-Eleven convenience store (approximately a 25-minute walk from the hotel).

Yes, the room rates include both consumption tax and service charges.

A taxi ride between Uno Station and the hotel costs approximately 1,000 JPY one way.

UnionPay cards are accepted.

[Available QR Code Payments] PayPay and Alipay are accepted. At the restaurant, iD and QUICPay are also available.

Terrestrial channels, BS satellite broadcasts, and dedicated Keirin channels are available for your viewing.

For payments made directly at the hotel (cash or credit card), we issue an itemized receipt or a handwritten receipt. If you require a specific name on the receipt, please inform us on the registration card upon check-in.
For payments not settled directly with the hotel (such as online credit card payments, travel agency coupons, or vouchers), we are unable to issue a receipt at the hotel. Please contact your booking site or provider directly.

Normally, room charges and incidental expenses incurred during your stay are settled upon check-out. We accept cash, credit cards, debit cards, and electronic money. If you hold a travel agency coupon, kindly present it upon check-in.

[Regarding Advance Payment]
Advance payment is also available upon request through the following methods:
- Payment via bank transfer
- Payment in person at the hotel

If you wish to make an advance payment, please contact the hotel so we may confirm the payment coverage and payment date.
Please note that any bank transfer fees shall be borne by the guest.
TEL: +81-863-31-0555

If you reserve through booking websites or our official website, advance credit card payment is available. Please select your preferred payment method when booking.

We regret to inform you that we do not offer discounts for multiple room bookings.

You can check our currently available plans and rates on the Room Search page.

We warmly welcome children of all ages, starting from infants aged 0. It would be our absolute pleasure to host you and your family for a memorable stay.

Children's facility usage fees are charged as a percentage of the adult rate per person as follows:

[Rates]
- Children (Elementary school students): 70%
- Young children (Ages 3–5): 50%
- Children sharing a bed (Under 3 years old): 10%

*Children of junior high school age and older are charged the adult rate.
*Rates may vary depending on the booking website and room type.

We do not provide luggage delivery services between the hotel and the airport.

Our area experiences very little snowfall or snow accumulation throughout the year. However, please exercise caution as road surfaces may freeze in the early morning and late evening.

The nearest exit is the Mizushima Interchange on the Seto-Chuo Expressway. From the Mizushima Interchange, it takes approximately 30 minutes by car to reach the hotel.

[Sending luggage to the hotel prior to arrival]
When sending your luggage, please clearly state your check-in date, the name of the primary guest, and the hotel name. Bringing your receipt or delivery voucher with you on the day of arrival will ensure a smoother check-in process.

Shipping Address:
Setouchi KEIRIN HOTEL 10
5-18-3 Chikko, Tamano-shi, Okayama 706-0002, Japan
Attn: Guest Name (Check-in Date: MM/DD)

*Please refrain from sending cash, valuables, or perishable goods.
*We kindly ask that you do not send items cash-on-delivery (COD).

We regret to inform you that we do not offer rental car booking services.

Bathrobes are available exclusively in our Suite Rooms.

We do not offer electric kickboards at our hotel.

Kindly note that Setouchi KEIRIN HOTEL 10 does not have hot spring facilities, and we do not offer shuttle services.

There is a designated area for group tour buses to pick up and drop off passengers. As guidance depends on the size of the bus, please contact the hotel in advance.

Please note that the televisions in our guest rooms do not feature streaming capabilities.

We have only one baby bath available for rental, so availability is limited.

Please note that there is no taxi stand located on the hotel premises.

The nearest station is JR Uno Station.

We do not offer a shuttle bus service between the hotel and Tokyo Disney Resort®.

If the parking lot on the hotel premises is full, please use the parking lot located across the street from the hotel on the ocean side.

[From Okayama Station] Please take bus No. 501 bound for Uno Station, No. 533 bound for Uno Station / Tamano City Hall, or No. 534 bound for Uno Station / Shibukawa 3-chome from Bus Stop No. 2 at the Okayama Station East Exit Bus Terminal for about 1 hour, and get off at Uno Station. From there, please proceed to Setouchi KEIRIN HOTEL 10 on foot or by taxi. Please click here for access from Uno Station: https://keirin-hotel10.com/access/ Please check the timetable for the Uno Bus between Okayama and Uno here: https://www.okayama-bus.or.jp/route.html#eastTerminal

Regrettably, we do not have dedicated motorcycle parking spaces. We kindly ask guests to use the standard vehicle parking spaces.

Yes, a spacious parking area capable of accommodating large vehicles is located directly opposite the hotel.

Please proceed approximately 200 meters from the Keirin Velodrome gate; the main entrance to Setouchi KEIRIN HOTEL 10 will be on your right.

Please note that we do not offer a complimentary shuttle service from the airport.

From Okayama Airport, take a bus from Bus Stop No. 2 at the terminal to Okayama Station (approx. 30 minutes). From Okayama Station, take the JR Line or a local bus to Uno Station (approx. 1 hour).
From Uno Station, the hotel is approximately a 5-minute walk or taxi ride.

For further details, please visit our website:
https://keirin-hotel10.com/access/

Parking spaces in the hotel area are prioritized for staying guests. Guests visiting only the restaurant are also welcome to use the parking lot, but we kindly ask that you refrain from long-term parking.

Parking spaces cannot be reserved in advance. Parking is available on a first-come, first-served basis.

Guests may visit our facilities with guide dogs, service dogs, and hearing dogs. Please contact us in advance.

TEL: +81-863-31-0555 (10:00 - 19:00)
EMAIL: [email protected]

Setouchi KEIRIN HOTEL 10 does not sell tickets for other facilities or transportation services.

For bicycles, bicycle racks are located in front of the main entrance. For motorcycles, please use the standard parking lot, same as motor vehicles. As the parking area is uncovered, we kindly recommend bringing a protective cover in case of rain.

Mobile phone chargers and portable power banks are available for rental at the reception desk.

A jumbo taxi operated by the velodrome loops every 30 minutes starting from 10:14 AM, making a stop in front of the hotel. The last service departs at 1:34 PM.
Please note that the shuttle does not operate when the velodrome is closed.
Additionally, please be aware that the maximum capacity is 8 passengers.

Please tap the menu at the bottom left and select the Route Guidance function. By following the AI prompts and entering the keywords, your route to the destination will be displayed.

All guest rooms are equipped with a shower booth and a toilet. Bathtubs are exclusively available in the Universal Twin Rooms and the Semi-Open-Air Bath Suites.

Our reception staff would be delighted to assist you with taxi arrangements.

We do not operate a regular shuttle bus service. However, transportation options are available depending on the time of day.

■ 10:05–13:35 "Jumbo Taxi"
Complimentary jumbo taxi shuttle service is available between Uno Station and Setouchi KEIRIN HOTEL 10.
[Uno Station → Hotel]
・Operates from 10:05 departure to 13:25 departure.

[Hotel → Uno Station]
・Operates from 10:15 departure to 13:35 departure.

Please check here for the detailed timetable:
https://keirin-hotel10.com/access/

■ 13:35–22:00 "Taxi Cashback Service"
If you take a taxi on your own and present the receipt at reception, we will reimburse the taxi fare between Uno Station and the hotel, up to JPY 1,000.
*Please be sure to present your receipt.
*This service is valid only upon check-in.

Complimentary parking is available in front of the hotel entrance for up to 12 vehicles (including 1 wheelchair-accessible space).
*If full, additional parking is available across the road (a 3-minute walk away) at the park parking lot (approx. 70 spaces) and an adjacent unpaved ground area (approx. 50 spaces).

From JR Uno Station: Approx. 5 minutes by car or a 15-minute walk.
From Uno Port: Approx. 5 minutes by car or a 20-minute walk.

[By Train or Bus]
From Okayama Station, take the JR line or bus for approx. 1 hour, disembark at Uno Station, and proceed to the hotel on foot or by taxi.

For details, please visit:
https://keirin-hotel10.com/access/

Please update your details via "Edit Member Information" on your Member My Page.
https://membership.by-onko-chishin.com/auth/login/

Membership registration is completely free of charge. Please visit the following link for details.
https://by-onko-chishin.com/destination-club#会員登録

Please check your point balance at the following link.
https://membership.by-onko-chishin.com/auth/login/

Membership points do not expire. Please refer to the link below for more details:
https://by-onko-chishin.com/destination-club#会員ランク

Please check the details at the following link: https://by-onko-chishin.com/destination-club#FAQ

Please process your cancellation through the "Membership Cancellation" section within your My Page.
https://membership.by-onko-chishin.com/auth/login/

We regret to inform you that membership registration under a corporate name is not available.
https://by-onko-chishin.com/destination-club#FAQ

Please reach out to us using the inquiry form below.
https://by-onko-chishin.com/destination-club/contact-us

Please click here to check the details regarding membership rank upgrades.
https://by-onko-chishin.com/destination-club

Please check the membership terms and conditions here.
https://by-onko-chishin.com/destination-club/terms-and-conditions

Benefits are available at select eligible restaurants. Please click here for further details.
https://by-onko-chishin.com/destination-club

Please check here for details.
https://by-onko-chishin.com/destination-club#FAQ

We kindly inform you that points cannot be combined. Please check here for details.
https://by-onko-chishin.com/destination-club#FAQ

Please check here for details.
https://by-onko-chishin.com/destination-club#FAQ

Please check here for details.
https://by-onko-chishin.com/destination-club#FAQ

Membership registration is required to access special privileges and benefits.
https://membership.by-onko-chishin.com/auth/signup/

Please visit our website for details regarding our membership program:
https://by-onko-chishin.com/destination-club

We regret to inform you that we do not offer special birthday privileges or gifts.

Please register for membership via the link below:
https://membership.by-onko-chishin.com/auth/signup/

The Wi-Fi password varies by room. As this service is exclusively for staying guests, please check the password details provided in your room upon arrival.