Cancellation fees may apply based on our cancellation policy. Refunds are available depending on the date of cancellation.

If you booked through our official website, please proceed with changes or cancellations via this URL.

For guests who booked by phone or for other inquiries, please contact us here:
TEL: 0863-31-0555 (Hours: 10:00 AM – 7:00 PM)
EMAIL: [email protected]

If you booked through a travel agency or an online booking site, please contact the company you booked with.

【Cancellation Fees】
Cancellation fees will be charged as follows:
Same day: 100% of the room rate