Are there restrooms with diaper changing stations?
Please use the universal restroom in the 1st-floor lobby for diaper changes.
Can I use e-cigarettes like IQOS in non-smoking rooms?
Smoking, including the use of e-cigarettes, is prohibited in all guest rooms.
Do you have trouser pressers?
Trouser pressers are available for loan at the reception.
What should I do if I lose my room key?
If you lose your room key, a reissue fee of ¥1,500 per key will be charged.
Are bathrobes available in the room?
Available in suite rooms only.
Do you have a wine opener?
Please ask at reception.
Is wired LAN available?
Only wireless LAN is available.
Do you have a Blu-ray player?
No, we do not.
Please tell me about the room key.
All rooms have automatic locks. When you leave your room, please be sure to take your room key with you.
Do you have guest rooms with open-air baths?
Limited to 2 rooms per day, our semi-suite rooms feature semi-open-air baths. You can view the velodrome and ocean from the bathroom.
