Can I bring my bike into the room if it’s in a bike bag?
For bicycles, we have bike racks available in front of the hotel entrance.
Room requests (high floor/adjacent rooms/corner room)
We will accept room preferences as requests; however, depending on availability on the day, we may not be able to accommodate them. Thank you for your understanding.
Can I change the size of the room wear (yukata)?
The room wear provided at our hotel is available in one size only (free size).
Please note that we are unable to offer different sizes.
Do you have ladies’ rooms?
We do not have women-only rooms or floors.
Do you lend tableware?
We do not generally lend tableware.
Can you tell me about the suites and special rooms?
We don’t have special rooms, but we do have two suite rooms among our guest rooms. Each is 63 m² and decorated with KEIRIN HOTEL–unique objects. These rooms include a bathtub.
Please provide the bed sizes.
The bed size for Compact Double rooms is W140 × L200 (cm).
The bed size for Twin rooms is W110 × L200 (cm).
The bed size for Suite rooms is W120 × L208 (cm).
For more details, please visit our hotel's official website.https://keirin.by-onko-chishin.com/rooms/
Do you provide makeup remover?
It is not included in the in-room amenities.
Can I get extra towels?
Extra towels are available for ¥440 per set (face towel and bath towel). Please ask at reception.
Is there a freezer?
There are no freezers in the guest rooms. If you need to freeze items, please ask our staff at the front desk, and we will store them for you.
